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Import external media with custom thumbnails

Sylvain Gourvil avatar
Written by Sylvain Gourvil
Updated over a week ago

The Quable PIM can now import external media, such as videos hosted on platforms like YouTube or Vimeo, directly via a CSV import file. This feature is particularly useful for enriching product sheets with dynamic content without having to host the video files in the Quable DAM.

To indicate that it's external media, you need to set the external column to 1, and specify the full URL of the media in the url column. This allows the PIM to correctly reference the resource without physically importing it into the media library.

In addition, you can also associate a personalized thumbnail with this media, thanks to the thumbnail_external_url column. This column accepts a URL pointing to an image (in PNG, JPG format, etc.) which will be used as a visual preview in the PIM interface as well as in connected channels. This ensures better legibility and more attractive rendering in product interfaces, especially when videos are involved.

Here's an example of a CSV line illustrating this type of import:

media_classification_code;media_code;media_name;url;external;original_filename;thumbnail_external_url 
dam_sort;vid-quable-ai;[WEBINAR] How to simplify your catalog management with AI;https://www.youtube.com/watch?v=HTxcR3XEwaY;1;[WEBINAR] How to simplify your catalog management with AI;https://www.databricks.com/sites/default/files/2022-09/lp-heroimage-databricks-dbt-labs-starter-kit-1_0.png?

In this example, the video is referenced via its YouTube link, and an image hosted online is used as the thumbnail.

Important: If the Shopify connector is enabled in your Quable environment, and the external media is associated with the product's main link (i.e. is considered the main media for that product), then the video and its thumbnail will be automatically synchronized to Shopify. This ensures consistent delivery of your media content to your online store, without any additional manipulation. The thumbnail will be used to enrich the product preview or in Shopify's media carousel, depending on the rendering capabilities of the theme used.

This feature gives you great flexibility in managing your marketing content, making it easy to integrate videos from third-party platforms while maintaining a consistent visual experience across all your sales channels.

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